Measure your foot from heel to longest toe in centimeters. Add 0.5–1 cm for comfort. Match to our Size Guide. When between sizes, size up.

Yes — our sizing follows standard EU measurements. However, if you're transitioning from conventional shoes, your foot may spread over time and you may prefer a half size larger after a few months.

All EQUINOX shoes feature a wide toe box by design — there's no narrow option. If you have very wide feet, size up by one.

Mild soreness is completely normal for the first 1–2 weeks. Your foot muscles are activating for the first time. Start with 1–2 hours per day and gradually increase. Most customers feel a significant difference by week 3–4.

Many customers with flat feet and plantar fasciitis report improvement after transitioning to barefoot shoes. However, we always recommend consulting your healthcare provider before making significant changes to your footwear.

Most people feel fully comfortable within 4–8 weeks. The transition depends on your current foot strength and how long you've worn conventional shoes.

Yes — free worldwide shipping on every order, no minimum. No exceptions.

Typical delivery times: USA/UK/Europe: 7–14 business days. Australia/NZ: 10–18 days. Rest of world: 10–21 days. You'll receive tracking by email as soon as your order ships.

Yes — we ship worldwide. If you experience any issue at checkout, contact us at equinox@ozgunmak.com.

30-day risk-free returns. If you're not happy for any reason, email us with your order number and we'll arrange a return. Refunds are processed within 5 business days of receiving your return.

Yes. Email equinox@ozgunmak.com with your order number and the size you need. We'll send the new pair as soon as we receive your return.

Most models can be hand-washed with mild soap and air-dried. Avoid machine washing and direct heat. For water shoes, rinse thoroughly after use in saltwater or chlorine.

With regular use, most EQUINOX shoes last 12–18 months. The flexible sole may wear faster than conventional shoes — this is normal and a sign that the shoe is working correctly.